Legal

Privacy Policy

This policy explains how Magicworks IT Solutions Pvt. Ltd. collects, uses, and protects information connected to MagicFlow AI.

Information We Collect

We may collect account details such as your name, email address, billing information, and the data you submit while using the platform, including chatbot content and lead information.

How We Use Information

We use collected information to provide the service, manage accounts, process payments, send important notifications, improve product performance, and support customer requests.

Data Sharing

We do not sell your personal information. We may share data with trusted service providers that help us operate the product, process payments, or deliver transactional email, subject to appropriate safeguards.

Data Retention

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable steps to protect your data, but no system can guarantee absolute security. You should also protect your account credentials and access devices.

Your Choices

You may contact us to update account information or request account-related assistance. Depending on applicable law, you may also have additional privacy rights.

Policy Updates

We may revise this Privacy Policy from time to time. The latest version published on this page will apply to your continued use of the service.

For privacy questions, please use the support page.