01Overview
This Disclaimer applies to the MagicFlow AI website at https://www.magicflowai.io/ and the MagicFlow AI service. By accessing or using the website or the Service, you acknowledge and agree to the disclaimers set out below.
Effective Date: 17th June 2026 | Last Updated: 17th June 2026
02General Information Disclaimer
The content on the MagicFlow AI website, including blog posts, guides, case studies, and product descriptions, is provided for general informational purposes only. It is not intended as, and does not constitute, professional advice (legal, financial, tax, medical, business, or other). You should consult qualified professionals before making decisions based on this content.
03AI Output Disclaimer
The Service uses artificial intelligence to generate conversations, responses, lead qualifications, and recommendations. You acknowledge and agree that:
- AI output may contain inaccuracies, errors, omissions, biases, or content that is unsuitable for your specific context or purpose.
- AI does not understand context the way humans do and may produce confidently-stated outputs that are factually incorrect.
- You are responsible for reviewing, validating, and approving AI-generated content before relying on it for any business or personal decision.
- AI output should not be used as a substitute for human judgment, professional advice, or expert review in matters of legal, medical, financial, safety, or other consequence.
- AI output may be inconsistent across different conversations or sessions.
- AI models can change over time as we update and improve them; outputs from past conversations may not be reproducible.
We make no warranty, express or implied, regarding the accuracy, completeness, fitness for purpose, or non-infringement of AI output.
04No Professional Advice
Nothing on the MagicFlow AI website or in the Service constitutes:
- Legal advice — consult a qualified lawyer.
- Tax advice — consult a chartered accountant.
- Medical advice — consult a registered medical practitioner.
- Financial advice — consult a SEBI-registered financial advisor.
- Investment advice — consult a SEBI-registered investment advisor.
05Third-Party Content and Links
Our website may contain links to third-party websites, services, or resources. We do not endorse, control, or take responsibility for the content, accuracy, legality, security, or practices of any third party. Your use of third-party services is at your own risk and subject to their own terms.
06Customer Testimonials and Case Studies
Testimonials and case studies on our website reflect the experiences of specific customers and are not guarantees of similar results. Results vary based on factors including the customer's industry, traffic, configuration, and business practices. We do not guarantee any specific outcome (lead volume, conversion rate, revenue impact) from using the Service.
07Performance and Availability
While we strive to provide reliable Service, we do not warrant that:
- The Service will be uninterrupted or error-free.
- All defects will be corrected promptly.
- The Service will meet your specific requirements or expectations.
- Any third-party integrations will function without issue.
We are not liable for any losses arising from Service downtime, errors, or interruptions, except as expressly provided in the Terms of Use.
08Security Disclaimer
While we implement reasonable security measures (see Section 13 of the Privacy Policy and Section 6.3 of the DPA), no system is completely secure. You acknowledge that:
- Internet communication is inherently susceptible to interception.
- No security measure can guarantee absolute protection against unauthorised access.
- You are responsible for securing your own credentials and access to the Service.
- In the event of a security incident, we will respond and notify you in accordance with the Privacy Policy and DPA.
09Customer Data Responsibility
You are solely responsible for:
- The accuracy, legality, and quality of data you provide or process through the Service.
- Obtaining all necessary consents and permissions from End Users.
- Backing up your data (we maintain backups for our own service continuity, but you should not rely on these for your business continuity).
- Complying with applicable laws including the DPDP Act.
10Forward-Looking Statements
Statements on our website regarding future product features, roadmaps, partnerships, or company plans are forward-looking and subject to change. We make no commitments to deliver any specific feature, integration, or service enhancement on any specific timeline.
11Indemnification by Customer
By using the Service, you agree to indemnify and hold harmless MagicFlow AI and MagicWorks IT Solutions Pvt. Ltd. from claims arising from your misuse of the Service, your violation of these terms, or your violation of any third-party rights or applicable law. Detailed indemnification provisions are in the Terms of Use.
12Limitation of Liability
Subject to applicable law, our total cumulative liability to you under any circumstance is limited as set out in the Terms of Use. We are not liable for indirect, incidental, special, consequential, or punitive damages.
13Governing Law
This Disclaimer is governed by Indian law. Disputes are subject to the dispute resolution provisions of the Terms of Use, including arbitration in Pune, Maharashtra.
14Changes to this Disclaimer
We may update this Disclaimer from time to time. The current version is at https://www.magicflowai.io/disclaimer.
15Contact
- Email: support@magicflowai.io
- Postal: MagicWorks IT Solutions Pvt. Ltd., 201, Vasant Bahawa, Survey No. 20, Near La Valle Casa, Bavdhan, Pune, Maharashtra 411021, India